Home visits are strictly offered to those who are housebound or too ill to attend the surgery. Parents are encouraged to bring children to the surgery.
Requests for home visits should be made before 10.30am on the same day.
Please give as much information as possible to the receptionist to enable the doctors to allocate priority to your call and organise appropriate management.
The doctor on call will ring all patients who request a visit. The doctor on call may decide if it is appropriate to request a rapid response team nurse practitioner or community matron to do the initial home visit.
A follow-up visit will be done by the doctor if requested by the nurse practitioner, community matron or by the patient.
Request for a routine visit after 10.30am will be allocated a different day of the week and the patient/carer will be informed of the date and approximate time.