Ordering your Prescription

You can order your repeat prescriptions via NHS App or Patient Access on a computer, iPad or a phone app. The surgery will give you a log in and password to access this.


Patient Access

Please do not make an appointment just for a repeat prescription as this can be submitted in writing and will take 48 hours to process.

Prescription Requests Email address: [email protected]

Taking appointments for prescriptions, prevents genuinely sick patients from seeing a GP when needed and increases waiting times in Surgery.

GP’s will not issue repeat medication during a consultation.

If you need an urgent prescription please go to your regular pharmacist who can order the medication urgently on your behalf.

Prescriptions ordered on:

  • Monday ready for Wednesday
  • Tuesday ready for Thursday
  • Wednesday ready for Friday
  • Thursday ready for Monday
  • Friday ready for Tuesday

Non-urgent advice: Patient Notice

Please allow 48 hours for all prescriptions. Medication ordering is the patients responsibility – do not run out.

Repeat Prescriptions

Once the doctor has agreed, you may be able to obtain repeat prescriptions for long-term medication; they come with a tear-off section which becomes your repeat prescription request form, tick those you require and put the form in the box provided in the waiting room.

Allow two working days for your request to be processed; they can be collected during normal surgery hours or sent to your nominated pharmacy electronically (see below).

Alternatively, you may post the request to us enclosing a stamped self-addressed envelope and we will post it back to you; no telephone requests are taken.

Online Services

You can now order your repeat prescriptions online.

You will need to contact reception first to sign up to use this service; please bring photographic ID and proof of address (e.g utility bill) with you.


The surgery provides e-prescribing for those patients who have registered an interest.

The prescription is electronically transmitted to your nominated pharmacist; a paper prescription will not be issued.

Electronic Repeat Dispensing (eRD)

If you get regular or repeat prescriptions, you could save time by switching to electronic Repeat Dispensing (eRD).

eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don’t need a computer or electronic device. Ask your GP or pharmacist to set it up for you.

eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they’ll be ready at the pharmacy each time you need them.

Using eRD you can:

  • save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
  • order or cancel your repeat prescriptions online (if your GP practice offers this service)
  • pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
  • spend less time waiting for your prescription in the pharmacy or GP practice
  • save paper – you won’t need a paper prescription to collect your medicine from the pharmacy

For more information about eRD and how it works, ask at your GP surgery or pharmacy, or visit the NHS website:

Find a Pharmacy

Click here to find a pharmacy near to you

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.

Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Click here for details of the current charges

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a pre payment certificate.

  • The quickest way to order a PPC is online – Buy or Renew a PPC Online
  • If you need help buying a PPC, call us on 0300 330 1341

There is further information about prescription exemptions and fees on the NHS website